1. Relations contractuelles, responsabilité
HLX Touristik GmbH, Augustaplatz 8, 76530 Baden-Baden, Allemagne, ci-après dénommé « HLX », fournit des prestations de voyage. Lorsque HLX fournit une prestation, un contrat portant sur les prestations de voyage sélectionnées est conclu entre le prestataire, respectivement le prestataire de voyage défini dans les documents de réservation de SWISS Holidays et le client de HLX. En sa qualité de pur intermédiaire d’offres de voyage, HLX n’est pas tenu de réaliser lui-même les prestations de voyage confirmées et n’est, par conséquent, pas responsable de la non-exécution ou de la mauvaise exécution des prestations de voyage fournies.
3. Annulation et autres modifications après la réservation
La demande d’annulation peut être effectuée par une déclaration explicite ou par action implicite (par exemple par le non-respect des accords de paiement). Le montant de l’indemnité d’annulation dépend de la prestation de voyage commandée, de la date de réception de la déclaration d’annulation ainsi que des conditions générales de vente du prestataire de voyage concerné. Afin de documenter la réception de la demande d’annulation, nous recommandons instamment l’envoi par e-mail d’une déclaration écrite à email@example.com. SWISS Holidays se tient à votre disposition comme interlocuteur pour toutes questions complémentaires.
Frais d’annulation pour les voyages à forfait :
Les conditions générales de voyage du tour-opérateur respectif sont déterminantes. SWISS Holidays se tient à votre disposition comme interlocuteur pour toutes questions complémentaires.
Frais d’annulation pour la location de voitures et autres prestations individuelles et complémentaires de voyage :
a. Les conditions générales de vente du prestataire de voyage respectif sont déterminantes. Outre les frais d’annulation de chaque prestataire de voyage, SWISS Holidays facture 50 CHF de frais de traitement de dossier par prestation de voyage et par voyageur concernés, pour compenser le propre surcroît de frais ou de travail.
b. La prime d’un éventuel contrat d’assurance voyage ainsi que les frais de transaction de paiement déjà prélevés sont exclus du remboursement consécutif à l’annulation.
B. Autres modifications après la réservation
Si, après la conclusion de la réservation, le tour-opérateur ou le prestataire de voyage accepte un changement de réservation au profit d’une personne de remplacement ou accepte d’autres modifications souhaitées, SWISS Holidays ordonne l’exécution de la modification souhaitée et facture 50 CHF de frais de traitement de dossier par prestation de voyage et par voyageur concernés, pour compenser le propre surcroît de frais ou de travail.
4. Informations générales importantes concernant le transport aérien
5. Dispositions de vaccination et d’entrée sur le territoire
Le voyageur est en principe lui-même responsable du respect des formalités de voyage, y compris de l’obtention des documents requis pour l’entrée sur le territoire. Lors d’une réservation par téléphone, nos collaborateurs vous donnent des renseignements sur les dispositions de vaccination et d’entrée sur le territoire.
6. Utilisation et protection des données
HLX ne recueille et utilise vos données, conformément à la réglementation légale sur la protection des données pour la publicité, la vente et la réalisation de voyages et de prestations connexes, uniquement dans le cadre des dispositions légales. La collecte de données et l’utilisation à des fins de publicité et d’études de marché sont effectuées seulement après une déclaration de consentement préalable et explicite de nos clients. L’autorisation de collecte de données peut être révoquée à tout moment. Vous trouverez plus d’informations sur la protection des données dans notre www.swissholidays.com
7. Assurance voyage
Il est fortement recommandé de souscrire un contrat d’assurance annulation proposé couvrant les frais de rapatriement en cas d’accident ou de maladie.
8. Loi applicable, tribunal compétent pour les litiges contre HLX
Le droit allemand s’applique. Le tribunal compétent pour les litiges contre HLX est Baden-Baden, Allemagne.
9. Dispositions finales
Au cas où l’une des dispositions précédentes était invalide ou le devenait, la validité des autres dispositions n’en serait pas touchée. La validité du contrat d’intermédiaire en tant que tel n’est pas affectée.
Please read these Booking Conditions carefully as they set out our respective rights and obligations. In these Booking Conditions references to "you" and "your" include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred.
By making a booking, the first named person on the booking agrees on behalf of all persons detailed on the booking that:
A booking is made with us when a) you tell us that you would like to accept our written or verbal quotation; b) you pay us a deposit (or full payment if you are booking within 30 days of departure) and c) we issue you with a booking confirmation. We reserve the right to return your deposit and decline to issue a confirmation at our absolute discretion. Payment of all sums relating to the arrangements that you book with us must be made to holidays.ch AG. A binding contract will come into existence between you and us as soon as we have issued you with a booking confirmation that will confirm the details of your booking and will be sent to you.
The level of deposit / payment required at the time of booking will ordinarily be as follows (if differing payment terms apply to any arrangements that you book with us, we will advise you during the booking process):
a) If you book within 28 days of departure, the full package price is payable immediately, at the time of booking;
b) If you book more than 28 and less than 120 days before departure, a deposit of 40% of the package price shall be payable immediately, at the time of booking. The remaining 60% of the package price will then be payable 28 days prior to departure.
c) If you book more than 120 days before departure, a deposit of €50 shall be payable immediately, at the time of booking. This deposit amount is not refundable. 30 days after the date of booking, the difference to the 40% deposit amount shall be payable. If the €50 exceeds the 40% of the total package price, no further deposit payment will be payable. The remaining up to 60% of the package price will then be payable 28 days prior to departure.
We will review your claim and e-mail you our reply within 7 working days. Refunds will be credited to the original card used to make your online purchase within 28 days.
We reserve the right to modify or discontinue the terms and conditions of the Best Price Guarantee or to restrict its availability to any person at any time for any reason whatsoever and without giving you prior notice or assuming any liability towards you.
The decision of SWISS Holidays on the validity of a claim is final.
We endeavour to ensure that all the information and prices both on our website and in any advertising material that we publish are accurate; however occasionally changes and errors occur and we reserve the right to correct prices and other details in such circumstances. You must check the current price and all other details relating to the arrangements that you wish to book before your booking is confirmed. Obvious mistakes (such as system errors, pricing errors, misprints and erroneous geographical mapping) are not binding and SWISS Holidays will not be required to honour any booking made where there has been an obvious mistake. In the event of an error or mistake being made, SWISS Holidays reserves the right to cancel any confirmed booking within a reasonable time and refund monies paid by you in relation to such booking (if applicable), without any liability to SWISS Holidays.
Adequate travel insurance is a condition of your contract with us. You must be satisfied that your insurance fully covers all of your personal requirements including cancellation charges, medical expenses and repatriation in the event of accident or illness. If you choose to travel without adequate insurance cover, we will not be liable for any losses howsoever arising, in respect of which insurance cover would otherwise have been available.
The price of your travel arrangements has been calculated using exchange rates published by OANDA, on an ongoing basis. We reserve the right to amend the price of unsold holidays at any time and correct errors in the prices of confirmed holidays. The price of your confirmed holiday is subject at all times to variations in:
Such variations could include but are not limited to airline cost changes which are part of our contracts with airlines (and their agents), cruise ship operators and any other transport providers.
We will absorb and you will not be charged for any increase equivalent to 2% of the price of your travel arrangements, which excludes insurance premiums and any amendment charges and/or additional services or travel arrangements. You will be charged for the amount over and above that. If this means that you have to pay an increase of more than 10% of the price of your confirmed travel arrangements (excluding any amendment charges and/or additional services or travel arrangements), you will have the option of accepting a change to another holiday if we are able to offer one (if this is of equivalent or higher quality you will not have to pay more but if it is of lower quality you will be refunded the difference in price), or cancelling and receiving a full refund of all monies paid to us, except for any insurance premiums and any amendment charges and/or additional services or travel arrangements. Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the issue date printed on your final invoice. We will consider an appropriate refund of insurance premiums paid if you can show that you are unable to transfer or reuse your policy.
Should the price of your holiday go down due to the changes mentioned above, by more than 2% of your confirmed holiday cost, then any refund due will be paid to you. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. There will be no change made to the price of your confirmed holiday within 30 days of your departure nor will refunds be paid during this period.
These Booking Conditions and any agreement to which they apply are governed in all respects by English law. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your contract or booking will be dealt with by the Courts of England and Wales only. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you live in those places and if you wish to do so.
If you are forced to return home early, we cannot refund the cost of any services you have not used. If you cut short your holiday and return home early in circumstances where you have no reasonable cause for complaint about the standard of accommodation and services provided, we will not offer you any refund for that part of your holiday not completed, or be liable for any associated costs you may incur. Depending on the circumstances, your travel insurance may offer cover for curtailment and we suggest that any claim is made directly with them.
If you wish to change any part of your booked arrangements after our confirmation invoice has been issued, you must inform us in writing as soon as possible. This should be done by the first named person on the booking. Whilst we will do our best to assist, we cannot guarantee that we will be able to meet your requested change. Where we can meet a request, all changes will be subject to payment of an administration fee of 35€ per change as well as any applicable rate changes or extra costs incurred as well as any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible using the contact details provided. Where we are unable to assist you and you do not wish to proceed with the original booking we will treat this as a cancellation by you. A cancellation fee may be payable. If you are prevented from travelling it may be possible to transfer your booking to another suitable person provided that written notice is given. An administration fee will be charged, details available upon request.
If any member of your party is prevented from travelling, that person may transfer their place to someone else (introduced by you and satisfying all the conditions applicable to the arrangements) providing we are notified not less than 30 days before departure and you pay an amendment fee of 35€ transferring, meet all costs and charges incurred by us and/or incurred or imposed by any of our suppliers and the transferee agrees to these booking conditions and all other terms of the contract between us. If you are unable to find a replacement, cancellation charges as set out will apply in order to cover our estimated costs. Otherwise, no refunds will be given for passengers not travelling or for unused services.
Note: Certain arrangements may not be amended or transferred after they have been confirmed and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements.
If you or any member of your party decides to cancel your confirmed booking you must notify us in writing. Your notice of cancellation will only take effect when it is received in writing by us at our offices and will be effective from the date on which we receive it. We recommend that you use recorded delivery. Since we incur costs in cancelling your arrangements, you will have to pay the applicable cancellation charges up to the maximum shown below. The cancellation charge detailed is calculated on the basis of the total cost payable by the person(s) cancelling excluding insurance premiums and amendment charges which are not refundable in the event of the person(s) to whom they apply cancelling:
If you or any member of your party decides to cancel your confirmed booking you must notify us in writing. Your notice of cancellation will only take effect when it is received in writing by us at our offices and will be effective from the date on which we receive it. We recommend that you use recorded delivery. Since we incur costs in cancelling your arrangements, you will have to pay the applicable cancellation charges up to the maximum shown below. The cancellation charge detailed is calculated on the basis of the total cost payable by the person(s) cancelling excluding insurance premiums and amendment charges which are not refundable in the event of the person(s) to whom they apply cancelling: Period before departure within which notice of Cancellation by you is received Amount of cancellation charge
We will deduct the cancellation charge(s) from any monies you have already paid to us. Note: Certain arrangements may not be amended after they have been confirmed and any alteration or cancellation could incur a cancellation charge of up to 100% of that part of the arrangements in addition to the charge above. If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.
As we plan your holiday arrangements many months in advance we may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time. Changes: If we make a minor change to your holiday, we will make reasonable efforts to inform you as soon as reasonably possible, if there is time before your departure, but we will have no liability to you. Examples of minor changes include alteration of your outward/return flights by less than 12 hours, changes to aircraft type, change of accommodation to another of the same or higher standard, changes of carriers. Please note that carriers such as airlines that we advertise may be subject to change. Occasionally we may have to make a major change to your confirmed arrangements. ”Examples of “major changes” include the following, when made before departure:
Cancellation: We will not cancel your travel arrangements less than 30 days before your departure date, except for reasons of Force Majeure (please see clause 10) or failure by you to pay the final balance. We may cancel your holiday before this date if, e.g., the minimum number of clients required for a particular travel arrangement is not reached. If we have to make a major change or cancel, we will tell you as soon as possible and if there is time to do so before departure, we will offer you the choice of:
You must notify us of your choice within 7 days of our offer. If you fail to do so we will assume that you have chosen to accept the change or alternative booking arrangements. Insurance If we cancel or make a major change and you accept a refund, we will provide a full refund of your travel insurance premiums if you paid them to us and can show that you are unable to transfer or reuse your policy.
If we cancel or make a major change less than 30 days before departure, we will pay compensation as detailed below. The compensation that we offer does not exclude you from claiming more if you are entitled to do so. Period before departure within which notice of Cancellation or major change is notified to you Compensation payable per person booking
IMPORTANT NOTE: We will not pay you compensation in the following circumstances: where we make a minor change; where we make a major change or cancel your arrangements more than 30 days before departure; where we have to cancel your arrangements as a result of your failure to make full payment on time; where the change or cancellation by us arises out of alterations to the confirmed booking requested by you; where we are forced to cancel or change your arrangements due to Force Majeure (please see clause 10).
Please note: where accommodation with a higher price than the original accommodation is offered by us and accepted by you, the difference in price will be deducted from any compensation payable. In no case will we pay compensation if accommodation is offered by us and accepted by you with a higher price than that originally booked in the same location where no additional payment is made by you. If we become unable to provide a significant proportion of the services that you have booked with us after you have departed, we will make alternative arrangements for you at no extra charge and, if appropriate in all the circumstances, will pay you reasonable compensation.
Except where otherwise expressly stated in these booking conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by any event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid. These events can include, but are not limited to war, threat of war, civil strife terrorist activity and its consequences or the threat of such activity, riot, the act of any government or other national or local authority including port or river authorities, industrial dispute, lock closure, natural or nuclear disaster, fire, chemical or biological disaster and adverse weather, sea, ice and river conditions and all similar events outside our or the supplier(s) concerned’s control. Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure
Any special requests must be advised to us at the time of booking e.g. diet, room location, a particular facility at a hotel etc. You should then confirm your requests in writing. Whilst every effort will be made by us to try and arrange your reasonable special requests, we cannot guarantee that they will be fulfilled. The fact that a special request has been noted on your confirmation invoice or any other documentation or that it has been passed on to the supplier is not confirmation that the request will be met. Failure to meet any special request will not be a breach of contract on our part unless the request has been specifically confirmed. We do not accept bookings that are conditional upon any special request being met.
We are not a specialist disabled holiday company, but we will do our utmost to cater for any special requirements you may have. If you or any member of your party has any medical problem or disability which may affect your stay, please provide us with full details before we confirm your booking so that we can try to advise you as to the suitability of your chosen arrangements. We may require you to produce a doctor’s certificate certifying that you are fit to participate in the tour. Acting reasonably, if we are unable to properly accommodate the needs of the person(s) concerned, we will not confirm your booking or if you did not give us full details at the time of booking, we will cancel it and impose applicable cancellation charges when we become aware of these details.
We make every effort to ensure that your holiday arrangements run smoothly but if you do have a problem during your holiday, please inform the relevant supplier (e.g. your hotelier) immediately who will endeavour to put things right. If your complaint is not resolved locally, please contact us using the contact details that are provided in your travel documents. If the problem cannot be resolved and you wish to complain further, you must send formal written notice of your complaint to us at firstname.lastname@example.org within 28 days of the end of your stay, giving your booking reference and all other relevant information. You can send your formal written notice by regular post alternatively should you not have access to email. Please keep your letter concise and to the point. This will assist us to quickly identify your concerns and speed up our response to you. Failure to follow the procedure set out in this clause may affect ours and the applicable supplier’s ability to investigate your complaint, and will affect your rights under this contract. Please note that we do not offer an Alternative Dispute Resolution service. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved.
All guests staying with us are expected to conduct themselves in an orderly and acceptable manner and not to disrupt the enjoyment of other guests. If in our opinion or in the opinion of any hotel manager or any other person in authority, your behaviour or that of any member of your party is causing or is likely to cause distress, danger or annoyance to any of our other guests or any third party or damage to property, or to cause a delay or diversion to transportation, we reserve the right to terminate your booking arrangements with us immediately. In the event of such termination our liability to you and/or your party will cease and you and/or your party will be required to leave your accommodation or other service immediately. We will have no further obligations to you and/or your party. No refunds for lost accommodation or any other service will be made and we will not pay any expenses or costs incurred as a result of termination. You and/or your party may also be required to pay for loss and/or damage caused by your actions and we will hold you and each member of your party jointly and individually liable for any damage or losses caused by you or any member of your party. Full payment for any such damage or losses must be paid directly to the hotel manager or other supplier prior to departure from the hotel. If you fail to make payment, you will be responsible for meeting any claims (including legal costs) subsequently made against us as a result of your actions together with all costs we incur in pursuing any claim against you. We cannot be held responsible for the actions or behaviour of other guests or individuals who have no connection with your booking arrangements or with us.
1. We will accept responsibility for the arrangements we agree to provide or arrange for you as an “organiser” under the Package Travel, Package Holidays and Package Tours Regulations 1992 as set out below. Subject to these booking conditions, if we or our suppliers negligently perform or arrange the services which we are obliged to provide for you under our contract with you, as set out on your confirmation invoice, we will pay you reasonable compensation. The level of such compensation will be calculated taking into consideration all relevant factors such as but not limited to: following the complaints procedure as described in these conditions and the extent to which ours or our employees’ or suppliers’ negligence affected the overall enjoyment of your holiday. Please note that it is your responsibility to show that we or our supplier(s) have been negligent if you wish to make a claim against us.
2. We will not be responsible or pay you compensation for any injury, illness, death, loss, damage, expense, cost or other claim of any description if it results from:
3. We limit the amount of compensation we may have to pay you if we are found liable under this clause:
a) loss of and/or damage to any luggage or personal possessions and money: The maximum amount we will have to pay you in respect of these claims is an amount equivalent to the excess on your insurance policy which applies to this type of loss per person in total because you are assumed to have adequate insurance in place to cover any losses of this kind.
(b) Claims not falling under (a) above and which don’t involve injury, illness or death: The maximum amount we will have to pay you in respect of these claims is twice the price paid by or on behalf of the person(s) affected in total. This maximum amount will only be payable where everything has gone wrong and you or your party has not received any benefit at all from your booking.
(c) Claims in respect of international travel by air, sea and rail, or any stay in a hotel
(4) It is a condition of our acceptance of liability under this clause that you notify any claim to ourselves and our supplier(s) strictly in accordance with the complaints procedure set out in these conditions.
5) Where any payment is made, the person(s) receiving it (and their parent or guardian if under 18 years) must also assign to ourselves or our insurers any rights they may have to pursue any third party and must provide ourselves and our insurers with all assistance we may reasonably require.
6) Please note, we cannot accept any liability for any damage, loss or expense or other sum(s) of any description: (a) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or (b) relate to any business.
7) We will not accept responsibility for services or facilities which do not form part of our agreement or where they are not advertised by us. For example any excursion you book whilst away, or any service or facility which your hotel or any other supplier agrees to provide for you
Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your contracted arrangements with us. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.
We are licensed and bonded in Ireland by the Commission for Aviation Regulation (Licence Number: TA 0783). Confirmation can be found at http://www.aviationreg.ie/travel-trade-the-commissions-role/licence-holders.154.html
The purpose of the bonding requirements is so that payments made by you for your package will be refunded and / or you will be repatriated in the unlikely event of our insolvency. In the unlikely event of this arising you should direct you should contact the Commission for Aviation Regulation www.aviationreg.ie .
It is your responsibility to check and fulfill the passport, visa, health and immigration requirements applicable to your itinerary. We can only provide general information about this. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Requirements do change and you must check the up to date position in good time before departure. Most countries now require passports to be valid for at least 6 months after your return date. If your passport is in its final year, you should check with the Embassy of the country you are visiting. For further information contact the Passport Office on 0870 5210410 or visit https://www.gov.uk/browse/citizenship/passports. Special conditions apply for travel to the USA, and all passengers must have individual machine readable passports. Please check www.usembassy.org.uk For European holidays you should obtain a completed and issued form EHIC prior to departure. Up to date travel advice can be obtained from the Foreign and Commonwealth Office, visit https://www.gov.uk/travelaware. Non British passport holders, including other EU nationals, should obtain up to date advice on passport and visa requirements from the Embassy, High Commission or Consulate of your destination or country(ies) through which you are travelling. We do not accept any responsibility if you cannot travel, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities.
Many of the services which make up your holiday are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions which will form part of your contract with us. Some of these terms and conditions may limit or exclude the supplier's liability to you, usually in accordance with applicable International Conventions. Copies of the relevant parts of these terms and conditions are available on request from ourselves or the supplier concerned.
If you or any member of your party miss your flight or other transport arrangement, it is cancelled or you are subject to a delay of over 3 hours for any reason, you must contact us using the contact details provided and the airline or other transport supplier concerned immediately. The Package Travel (etc.) Regulations 1992 provide that in the event that you experience difficulty on the occurrence of circumstances described in clauses 15 (2) (a) (b) (c) or (d) of these booking conditions, we will provide you with prompt assistance. Where you experience a delay which is not owing to any failure by us, our employees or sub-contractors, this prompt assistance is likely to extend to providing help in locating refreshments, accommodation and communications but not paying for them. Any airline or other transport supplier may however pay for or provide refreshments and/or appropriate accommodation and you should make a claim directly to them. Subject to the other terms of these conditions, we will not be liable for any costs, fees or charges you incur in the above circumstances, if you fail to obtain our prior authorisation before making your own travel arrangements. Under EU Law, you have rights in some circumstances to refunds and/or compensation from the airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. If the airline does not comply with these rules you should complain to the Civil Aviation Authority at www.caa.co.uk/passengers. Reimbursement in such cases is the responsibility of the airline and will not automatically entitle you to a refund of your holiday price from us. A delay or cancellation to your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. We cannot accept liability for any delay which is due to any of the reasons set out in clause 10 of these booking conditions (which includes the behaviour of any passenger(s) on any flight who, for example, fails to check in or board on time). The carrier(s), flight timings and types of aircraft shown on our website and detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation. We shall inform you of the identity of the actual carrier(s) as soon as we become aware of it. The latest flight timings will be shown on your tickets. You should check your tickets very carefully immediately on receipt to ensure you have the correct flight times. If flight times change after tickets have been dispatched we will contact you either in written or by phone as soon as we can to let you know. We shall disclose the identity of the operating air carrier(s) at the time of booking, as required by EU Regulation 2111/05. Should there be a change in the operating air carrier after your booking, we will inform you as soon as this comes to light. Please note the existence of a “Community list” detailing air carriers subject to an operating ban within the EU Community can be found at http://ec.europa.eu/transport/modes/air/safety/air-ban/search_en. Our website and advertising material is our responsibility, as your tour operator. They are not issued on behalf of and do not commit the airlines mentioned therein or any airline whose services are used in the course of your travel arrangements.
You are responsible for making yourself aware of Foreign Office advice in regard to the safety of the countries and areas in which you will be travelling and to make your decisions accordingly. Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure (please see clause 10).
If a court of competent jurisdiction finds part of this contract illegal, the remainder will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect