In order to book multiple rooms, please contact our friendly service team in advance under +41 (0) 840 800 877 or service-lxh.de@hlx.com (daily from 8 AM to 10 PM).
RENTAL CAR INCLUDED: Included in the price is a rental car of category C or E from/to Palma de Mallorca airport of the company RECORD GO.
IMPORTANT! Vehicle delivery takes place only on presentation of a valid credit card (EC cards are also accepted) and a valid driving license!
RECEPTION/RETURN: In the arrival hall of the airport you will find yourself directly at one of the Record Go counters. There is one counter inside the baggage area and another in the arrivals hall. At the queue number machine you draw a ticket for the EXPRESS LINE and are then called according to your ticket number. You will pick up and return your rental car in the airport car park.
Car type: Joint booking of 1-3 persons in one room = category C, Toyota Aygo or similar, 3-door with air conditioning and radio, unlimited mileage. Joint booking of 4 and more people in one room = category E, Citroen C4 or similar, 5-door with air conditioning and radio, unlimited mileage.
DRIVER: The driver must be at least 19 years old and have held a valid driving licence for at least one year. Supplement for drivers under 21 years (19-20): 9,00 €/day max 108,00 €. Supplement for drivers from 21 to 24 years: 7,00 €/day max 84,00 €. Supplement for additional driver: 7,95 €/day max. 95,40 €
FUEL ARRANGEMENT: The car is handed over with a full tank and must be returned with a full tank. If the rental car is not returned with a full tank of fuel, the difference between the full tank and a handling fee of 30 € will be charged to the credit card.
INSURANCE: Fully comprehensive insurance without excess including unlimited mileage. There is no insurance cover against traffic tickets, their processing, loss or breakage of car keys or mistakes during refuelling, loss of vehicle documents, loss of the Number plate, damage to the chassis, damage to the clutch, engine damage, cleaning damage, damage to special equipment (GoPad, child seats ...), damage to other equipment (rear storage, spare wheel, antenna, warning triangle, vest ...), upholstery damage, theft with key in the vehicle. No insurance cover in the event of force majeure or circumstances in which the loss or damage was caused by a breach or breach of duties and conditions.
ADDITIONAL EQUIPMENT FEES: Child seat supplement: 9,95 €/day max 107,40 € per rental period Supplement GO PAD (7'' Samsung Tablet + WiFi + GPS + Experiences): 8,95 €/day max 107,40 € per rental period (If the GoPad or one of its accessories is damaged, lost or misplaced during the rental period, the contract holder is responsible for paying the corresponding replacement fee: Tablet: 220 €, Cover: 15 €, Bracket: 15 €, USB cable: 3 €, Charger: 12 €, Car charger: 8 €, Carrying case: 4 €).
BREAKDOWN SERVICE: You will receive the telephone number of the rental car station and an emergency telephone number upon delivery. Premium breakdown service included.
EXPRESS LINE INCLUDED: Priority pick-up service for the car and preferential support at the pick-up counter.
Important Info
Please note that a tourist tax is charged on the islands of Mallorca, Menorca, Ibiza and Formentera. The amount of the tax depends on the type and category of the booked accommodation as well as the length of stay. In the main season (May - October), the costs vary from 1 to 4 EUR in the low season (November to April) from 0.25 to 1 EUR, each per day/person plus 10% VAT. From the 9th day of stay in the same accommodation decreases the amount by 50 percent. Children under the age of 16 are exempt from tax. The tax will be charged to the guests in the booked accommodation and forwarded by the hoteliers to the authorities. Detailed information can be found on the homepage of the Government of the Balearic Islands. http://www.caib.es/sites/impostturisme/en/impost/
If your scheduled flight arrives after 4 AM, the hotel room will be available on the day of arrival at the official check-in time, which may vary depending on the booked hotel. Likewise the check-out time on your departure day has to be maintained. If your scheduled return flight departs until midnight you have to check-out at the dedicated check-out time that day. Early check-in or late check-out can be arranged with our service team for a fee and depending on availability.
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